Inside this Issue:
Block Hotels: A Legacy of Exceptional Service: Block Hotels, founded by Abraham Block in the 1920s, is renowned for its commitment to excellent service. The company prides itself on the little details that enhance guest experiences, such as personalized attention and ensuring every aspect of a guest's stay is perfect. Chairman M.L.D. Smyth emphasized the importance of maintaining these high standards during a recent management seminar. Block's initial success stemmed from his meticulous attention to detail and dedication to customer service. World Travel Market Special Edition: This special edition of Coastweek highlights the significance of the World Travel Market in promoting Kenyan tourism. It includes various features on tourism progress, unique experiences like balloon safaris for game viewing, and the enchanting beaches of the coast.